Less Annoying CRM
Less Annoying CRM (LACRM) is a customer relationship management software tailored specifically for small businesses, distinguishing itself with simplicity and user-friendly features. Established over a decade ago, LACRM has consistently been recognized as an industry leader, earning the #1 CRM ranking by U.S. News & World Report for four consecutive years.
The company prides itself on veteran customer service, transparency in pricing without hidden upcharges, and an unwavering commitment to small businesses. Each customer service employee, or CRM Coach, boasts an average of over five years of experience, ensuring that users receive knowledgeable support. LACRM's customer-focused business model enables them to maintain competitive pricing, having raised their prices only once in 14 years to accommodate inflation.
Less Annoying CRM's appeal lies in its self-funded nature, which allows for a customer-centric approach rather than investor-driven priorities. This autonomy has facilitated the creation of a CRM playbook that prioritizes straightforward and honest pricing, empowered support with real people, and a product design that favors the needs of small businesses over enterprise-level complexity.